Fix guides
Product image fix guides
One common image rejection per guide, with each marketplace's exact sourced rule and the fix.
Run free image auditBrowse all rulesYour product image background isn't pure white - how to fix it on every marketplace
A non-white or off-white main-image background is one of the most common reasons listings get suppressed. Here is each marketplace's exact background rule and the fix.
Your product image is the wrong size or resolution - fix it for every marketplace
Images below a marketplace's minimum dimensions (or the wrong aspect ratio) are rejected or can't zoom. Here are the size and resolution rules per marketplace and how to fix them.
Your product image has text, a watermark, or an overlay - how to remove it per marketplace
Most marketplaces ban text, logos, watermarks, badges, and borders on the main image. Here is each marketplace's overlay rule and the fix.
Your product image is the wrong file format or too large - fix it for every marketplace
Unsupported formats and oversized files get rejected at upload. Here is each marketplace's accepted format and size, and how to convert or compress.
Your product doesn't fill enough of the frame - each marketplace's framing rule and the fix
Marketplaces require the product to fill a minimum share of the main image; small subjects with lots of empty space get flagged or suppressed. Here is each marketplace's framing rule and how to recrop.
Your product image has a watermark - each marketplace's watermark rule and how to remove it
Watermarks on product images - photographer stamps, brand marks, store URLs - are banned on main images almost everywhere. Here is each marketplace's exact watermark rule and the fix.
AI-generated product images - what each marketplace allows, requires, or bans
Marketplaces are adding explicit rules for AI-generated and AI-edited product images, from outright main-image bans to disclosure requirements. Here is each marketplace's published AI-image rule.
Your listing used a stock photo or placeholder image - each marketplace's originality rule
Stock photography, manufacturer renders used as real photos, and placeholder graphics are rejected on marketplaces that require original images of the actual product. Here is each marketplace's rule and what to upload instead.
Your listing has too few product photos - each marketplace's photo-count rule
Several marketplaces set a minimum (and maximum) number of images per listing, and listings below the floor lose ranking or get blocked. Here is each marketplace's photo-count rule.