Fix guide

Your listing has too few product photos - each marketplace's photo-count rule

Several marketplaces set a minimum (and maximum) number of images per listing, and listings below the floor lose ranking or get blocked. Here is each marketplace's photo-count rule. Run the free audit to see which of your images would fail - and fix them before upload.

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What's going wrong

Several marketplaces set a minimum (and maximum) number of images per listing, and listings below the floor lose ranking or get blocked. Here is each marketplace's photo-count rule.

eBay

eBay allows up to 24 pictures per listing for free, each up to 12 MB, sized 500-9000 px on the longest side (1,600 px recommended). Accepted formats include JPEG, PNG, TIFF, BMP, GIF, WebP, and HEIC.

Fix: Trim the batch to 24 images and use CatalogPrep's compress-to-size tool on any file over 12 MB. The eBay preset exports an accepted format (JPEG by default).

Etsy

Etsy allows up to 10 photos per listing. The seller handbook recommends using all 10 slots - front, back, scale, detail, in-use, and packaging - to lift conversion.

Fix: Shoot additional angles - context, scale, detail - and add to the batch. CatalogPrep's auto-suggestions list the missing shot types for the selected workflow.

Trendyol

Trendyol caps images per product barcode at eight; frames beyond the limit are not ingested when products are created or updated through the API.

Fix: Cap the export at eight images per barcode, keeping the primary front view first. CatalogPrep trims the overflow automatically and lists the dropped frames in the manifest.