Fix guide
Your listing used a stock photo or placeholder image - each marketplace's originality rule
Stock photography, manufacturer renders used as real photos, and placeholder graphics are rejected on marketplaces that require original images of the actual product. Here is each marketplace's rule and what to upload instead. Run the free audit to see which of your images would fail - and fix them before upload.
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Stock photography, manufacturer renders used as real photos, and placeholder graphics are rejected on marketplaces that require original images of the actual product. Here is each marketplace's rule and what to upload instead.
eBay
eBay's picture policy requires the photo to depict the actual item for sale. Manufacturer stock photos are allowed only for new items in original packaging; pre-owned items must use real photos.
Fix: Replace the stock photo with a real shot of the item. CatalogPrep cannot auto-fix this; manual review is required.
Temu
Temu requires sellers to shoot their own product photos; reusing images from other listings is not allowed.
Fix: Upload original photography you captured for this product. CatalogPrep cannot confirm originality on your behalf.