TikTok Shop suppression
Why your TikTok Shop image was suppressed - and how to fix it
TikTok Shop flags 3 image rules that suppress or reject listings. Each is sourced, dated, and fixable. Run a free audit to find which apply to your photos.
Audit my TikTok Shop imagesSee all rulesTikTok Shop: main product image must use a white or light background
TikTok Shop requires the main product image to use a pure white or near-white background so the product is the visual focus across the FYP, Shop tab, and product detail surfaces.
What we check: CatalogPrep samples the outer edge band of the image and verifies the background is within tolerance of RGB 255,255,255 (allowing soft near-white shades for studio shots).
How to fix: Use CatalogPrep's commerce-grade background removal (10 credits) and the TikTok Shop white-fill preset. Manual review when product has fine transparency.
TikTok Shop: square (1:1) product images, 800×800 recommended
TikTok Shop requires a 1:1 square main image. The floor is 600×600 pixels; 800×800 or higher is recommended (many sellers ship 1080×1080) so the product card stays crisp across the FYP, Shop tab, and product detail.
What we check: CatalogPrep verifies the aspect ratio is within the 0.98-1.02 square tolerance and both dimensions clear the 600 px floor, surfacing 800 px as the recommended minimum.
How to fix: Use CatalogPrep's auto-crop with the TikTok Shop square preset, or re-export from your source at 800×800 or higher.
TikTok Shop: no promotional text, logos, or watermarks on main image
TikTok Shop's main product image must not include promotional text, sale badges, brand watermarks, or third-party logos. Listings with overlay text fail moderation review.
What we check: CatalogPrep runs a text/logo detector and flags any overlay layer not part of the physical product.
How to fix: Use CatalogPrep's AI cleanup edit (25 credits) to remove the overlay, or upload a clean source asset.