Shopify rule

Shopify: product images must be 20 MB or smaller

Shopify's product media uploader caps individual image files at 20 MB. Well-exported JPGs at 2,048 px typically land between 500 KB and 3 MB; very large PNGs may exceed the cap.

Audit my Shopify images See all rules

Source: help.shopify.com · Last verified 2026-05-31

What we check

CatalogPrep reads the file size and flags images above the 20 MB threshold.

How to fix

Use CatalogPrep's compress-to-size tool targeting 15 MB to leave headroom, then re-upload. PNG sources benefit from JPG conversion when transparency is not required.

Detection summary

Severity: blocking
Auto-checkable: Yes
Auto-fixable: Yes
Manual review: Not needed
Last verified: 2026-05-31