Why was my Newegg Marketplace image suppressed: Newegg: primary image must not show a real person, body part, or model?

Newegg's primary image rules prohibit real people, body parts, or models as the lead asset of a listing. Collage images and multi-product compositions are also disallowed in the primary slot. Fix: Replace the primary slot with a product-only pack-shot and move people, models, or lifestyle imagery to the secondary slots. Manual review is required.

Why was my Newegg Marketplace image suppressed: Newegg: minimum 640×480 pixels, 5 MB cap?

Newegg Marketplace's Seller Academy requires product images to meet a 640 wide by 480 high minimum with each file under 5 MB. Images that fail either threshold are rejected at item setup. Fix: Re-export from your source camera or design tool at a higher resolution. CatalogPrep's Newegg preset targets 1000 by 1000 to leave headroom against the 640 floor while comfortably staying under 5 MB.

Why was my Newegg Marketplace image suppressed: Newegg: no watermarks, logos, borders, or extra text?

Newegg's Seller Academy requires product images to be clear and borderless with no watermarks, logos, copyright notices, or seller-specific text. Decorative frames and brand overlays are rejected. Fix: Use CatalogPrep's AI cleanup edit to remove the overlay or upload a clean source. Manual review is queued when the overlay is part of legitimate packaging artwork.

Newegg Marketplace suppression

Why your Newegg Marketplace image was suppressed - and how to fix it

Newegg Marketplace flags 3 image rules that suppress or reject listings. Each is sourced, dated, and fixable. Run a free audit to find which apply to your photos.

Audit my Newegg Marketplace images See all rules

Newegg: primary image must not show a real person, body part, or model

Newegg's primary image rules prohibit real people, body parts, or models as the lead asset of a listing. Collage images and multi-product compositions are also disallowed in the primary slot.

What we check: CatalogPrep flags primary slot assets where a person, face, or hand is detected and routes the listing to manual review for an alternative pack-shot.

How to fix: Replace the primary slot with a product-only pack-shot and move people, models, or lifestyle imagery to the secondary slots. Manual review is required.

Newegg: minimum 640×480 pixels, 5 MB cap

Newegg Marketplace's Seller Academy requires product images to meet a 640 wide by 480 high minimum with each file under 5 MB. Images that fail either threshold are rejected at item setup.

What we check: CatalogPrep reads the file dimensions and size and verifies both pass the Newegg Seller Academy thresholds before the Newegg export pack is written.

How to fix: Re-export from your source camera or design tool at a higher resolution. CatalogPrep's Newegg preset targets 1000 by 1000 to leave headroom against the 640 floor while comfortably staying under 5 MB.

Newegg: no watermarks, logos, borders, or extra text

Newegg's Seller Academy requires product images to be clear and borderless with no watermarks, logos, copyright notices, or seller-specific text. Decorative frames and brand overlays are rejected.

What we check: CatalogPrep runs a text/logo detector and an edge-band uniformity check to flag overlays, decorative borders, or seller text before the Newegg export ships.

How to fix: Use CatalogPrep's AI cleanup edit to remove the overlay or upload a clean source. Manual review is queued when the overlay is part of legitimate packaging artwork.