Why was my Mercado Libre image suppressed: Mercado Libre: 500×500 minimum, 1200×1200 recommended, 1920×1920 maximum?

Mercado Libre accepts product photos from 500 by 500 pixels up to 1920 by 1920. Listings under 1000 px on the shortest side disable zoom; 1200 by 1200 is the recommended sweet spot per the official seller guide. Fix: Re-export from source at 1200 by 1200 or higher; if the asset is over 1920, CatalogPrep auto-downscales while preserving the centered subject for Mercado Libre's category-aware previews.

Why was my Mercado Libre image suppressed: Mercado Libre: light neutral background (white, light gray, or cream)?

Mercado Libre asks general categories for a simple, neutral background in light shades. Fashion garments require a digitally created pure light background in white, gray, or cream - busy or lifestyle backgrounds are flagged. Fix: Use CatalogPrep's commerce-grade background removal and the Mercado Libre neutral preset. Manual review is queued for product photography with built-in shadows or category-specific composition needs.

Why was my Mercado Libre image suppressed: Mercado Libre: no promotional labels or attribute badges?

Mercado Libre prohibits seller-added labels like Bestseller or Lightning Deal on the product photo - those tags are awarded by the platform itself. Listings that bake promotional badges into the image are downranked. Fix: Use CatalogPrep's AI cleanup edit to remove the overlay, or replace with a clean source photo. Manual review is required when the badge is printed on the product packaging.

Mercado Libre suppression

Why your Mercado Libre image was suppressed - and how to fix it

Mercado Libre flags 3 image rules that suppress or reject listings. Each is sourced, dated, and fixable. Run a free audit to find which apply to your photos.

Audit my Mercado Libre images See all rules

Mercado Libre: 500×500 minimum, 1200×1200 recommended, 1920×1920 maximum

Mercado Libre accepts product photos from 500 by 500 pixels up to 1920 by 1920. Listings under 1000 px on the shortest side disable zoom; 1200 by 1200 is the recommended sweet spot per the official seller guide.

What we check: CatalogPrep reads the dimensions and confirms both axes sit between the 500 and 1920 bounds, surfacing a warning when the shortest side falls below the 1200 px recommendation.

How to fix: Re-export from source at 1200 by 1200 or higher; if the asset is over 1920, CatalogPrep auto-downscales while preserving the centered subject for Mercado Libre's category-aware previews.

Mercado Libre: light neutral background (white, light gray, or cream)

Mercado Libre asks general categories for a simple, neutral background in light shades. Fashion garments require a digitally created pure light background in white, gray, or cream - busy or lifestyle backgrounds are flagged.

What we check: CatalogPrep samples the outer edge band and verifies the dominant background tone matches the marketplace's light-neutral palette for the rule profile attached to the export.

How to fix: Use CatalogPrep's commerce-grade background removal and the Mercado Libre neutral preset. Manual review is queued for product photography with built-in shadows or category-specific composition needs.

Mercado Libre: no promotional labels or attribute badges

Mercado Libre prohibits seller-added labels like Bestseller or Lightning Deal on the product photo - those tags are awarded by the platform itself. Listings that bake promotional badges into the image are downranked.

What we check: CatalogPrep runs a text/logo detector and flags overlays that match the platform-only badge taxonomy or generic sale labelling.

How to fix: Use CatalogPrep's AI cleanup edit to remove the overlay, or replace with a clean source photo. Manual review is required when the badge is printed on the product packaging.