Best Buy Marketplace suppression
Why your Best Buy Marketplace image was suppressed - and how to fix it
Best Buy Marketplace flags 2 image rules that suppress or reject listings. Each is sourced, dated, and fixable. Run a free audit to find which apply to your photos.
Audit my Best Buy Marketplace imagesSee all rulesBest Buy primary image must use a pure white background
The Best Buy primary image must sit on a pure white background with the product cropped close to the frame.
What we check: CatalogPrep samples the outer edge band and measures how close the dominant background is to pure white.
How to fix: Remove the background and composite onto a pure white canvas. CatalogPrep applies this automatically when the subject mask is clean.
Best Buy primary image: at least 1000 x 1000 px (1500 recommended)
Best Buy Marketplace primary images should be at least 1000 x 1000 px, cropped close to the product; the Best Buy Product Shot Guide recommends 1500 x 1500 px.
What we check: CatalogPrep reads the exported pixel dimensions, verifies both sides meet the 1000 px floor, and recommends 1500 x 1500 px for crisp zoom.
How to fix: Re-export at 1000 x 1000 px or larger (1500 x 1500 recommended). CatalogPrep upscales and pads to the target when the source allows.