Why was my Allegro image suppressed: Allegro thumbnail images must use a white background?

Allegro requires the gallery thumbnail to sit on a white background so listings render consistently across search results and category grids. Fix: Remove the existing background and rebuild a white canvas. CatalogPrep applies this automatically when the subject mask is clean.

Why was my Allegro image suppressed: Allegro images must not carry text, watermarks, or store logos?

Allegro prohibits added text, watermarks, icons, and store logos on gallery and thumbnail images so listings stay neutral and comparable. Fix: Remove the overlay and re-export a clean image. CatalogPrep flags suspected overlays for manual review rather than editing the artwork.

Allegro suppression

Why your Allegro image was suppressed - and how to fix it

Allegro flags 2 image rules that suppress or reject listings. Each is sourced, dated, and fixable. Run a free audit to find which apply to your photos.

Audit my Allegro images See all rules

Allegro thumbnail images must use a white background

Allegro requires the gallery thumbnail to sit on a white background so listings render consistently across search results and category grids.

What we check: CatalogPrep samples the outer edge band of the thumbnail and verifies the dominant background is white within tolerance.

How to fix: Remove the existing background and rebuild a white canvas. CatalogPrep applies this automatically when the subject mask is clean.

Allegro images must not carry text, watermarks, or store logos

Allegro prohibits added text, watermarks, icons, and store logos on gallery and thumbnail images so listings stay neutral and comparable.

What we check: CatalogPrep runs an overlay review to flag suspected text, watermark, icon, and store-logo elements on the image.

How to fix: Remove the overlay and re-export a clean image. CatalogPrep flags suspected overlays for manual review rather than editing the artwork.